The New Jersey Division of Consumer Affairs is pleased to
offer licensees the opportunity to renew and apply for licensure via our secure
MyLicense website.
Below is a list of some periodically reported issues that
licensees have had with the site. Please refer to this FAQ for solutions to
your issues, before contacting the Board.
If
you are a licensee and you need help to register or renew a license, please see
below.
Q - How do I register to apply for a license?
A - Go to the section titled Other Registration and enter
your Last Name, SSN/ITIN/DIIN and Date of Birth. Once you enter your personal
information click on the Search button.
If you have never applied with the Division before, the
registration page will be blank. Follow the page instructions to create an
online account.
Q - How do I register to renew my license?
A - Go to the section titled Renewal Letter Registration.
Enter your License Number and Registration code from your renewal notice that
you received in the mail. Scroll down to the bottom of the page titled User Id.
You will see your username, security question and answer but
no password. At this time, you can update any or all of these fields. Once you
update your password, click on the Register button.
Q - What do I do if I applied for a license but I
cannot remember my Username and Password?
A - Go to the section titled Other Registration and enter
your Last Name, SSN/ITIN/DIIN and Date of Birth. Once you enter your personal
information click on the Search button.
If you have applied with the Division before, the
registration page will be filled out with your personal information given at
the time.
Scroll down to the bottom of the page titled User Id. You
will see your username, security question and answer but no password. At this
time, you can update any or all of these fields. Once you update your password,
click on the Register button.
If
you are a business and you need help to register or renew a license, please see
below.
Q - How do I apply for a business license?
A - Currently, the only online application for a business
license is the Massage and Bodywork Therapy Business. For the first time,
enter "0" as the license number and "0" for your
registration code. Click on the Search button.
If you have never applied with the Division before, the
registration page will be blank. Follow the page instructions to create an
online account.
Q -How do I register to renew my business license?
A - Go to the section titled Renewal Letter Registration.
Enter your License Number and Registration code from your renewal notice that
you received in the mail. Scroll down to the bottom of the page titled User Id.
You will see your username, but no password. At this time,
you can update any or all of these fields. Once you update your password, click
on the Register button.
Q - How do I create an online account to pay invoices?
If you have applied within a unit of the Division, you
can create an online account by entering the full business name and
registration code that is on your invoice. If you do not have an invoice,
please contact our call center at (973)504-6200 (First Press 1 and the Press 5)
or call your respective board/unit.
If
you already have a license, need to delete an application, need to reinstate or
reactivate a license, update your address, or print your receipt, please see
below.
Q - What if I already have a license of this type?
A -
Please contact the board for further assistance.
Q
- What if I cannot delete my old application?
A -
Please contact the board for further assistance.
Q - Can
I print the receipt page after closing it?
A - If
you do not print the confirmation/receipt page when it is displayed, you will
not be able to go back and print it at a later time.
Q - How
do I reinstate or reactivate my license?
A - If your license is from a board other
than nursing or pharmacy, download the pdf reinstatement/reactivation
application from the board website, and follow the instructions in the form.
At this
time only Nursing and Pharmacy can reinstate a license online. After you have
obtained access to eGOV, you can click the reinstatement button on the left
menu. From there you can complete the reinstatement process as follows:
Please select the reinstatement method allowed by your respective
Board office.
Board
of Nursing
If you are a single state nurse that is either 'Expired or Inactive', you can
only choose 'Reinstatement'.
Board of Pharmacy
If your pharmacist or pharmacy technician license is in an 'Expired' status,
please select 'Reinstatement'.
If your pharmacist or pharmacy technician license is current in an 'Inactive'
status, please select 'Reactivation'.
If your license is in any other status, please contact
your Board office for assistance.
Q - How
do I change my mailing address or address of record?
A -
After you have obtained access to eGOV, you can click the update mailing
address button on the left menu.
To
update your address, click the continue button shown on the page and the edit
button on the next page. A new page will open where you can update and save
your mailing address. Your mailing address and your address of record may be
the same, unless you are using a post office box, as one of your addresses must
include street, city, state and zip code.
Note - Your mailing address is where all official correspondence
will be sent including license documents, renewal notices and legal notices.
To
update your address of record, you can click the update address of record
button on the left menu. To update your address of record, click the continue
button shown on the page and a new page will open containing your license or a
list of licenses if you have multiple ones. You can click the edit button next
to the license you need to update. After you have updated the address of
record, you will be taken back to the page with your license or list of
licenses. Click the license you want updated and click the submit button to
complete the process.
Note - Your address of record is public; will be available on the
Division's online license verification site
http://www.njconsumeraffairs.gov/Pages/verification.aspx/ and is the address
that will be printed on your license certificate.
If you don't see your license/registration, contact your
respective board.
If
you need to send documents to DCA, please see below.
Q - What
type of document types can I upload? PDF or PNG or JPEG...
A - Only
the following document types can be uploaded:
.pdf .jpg
.gif .png .tif .txt .doc .rtf .docx .xls .xlsx